Troubleshooting
Learn how to deal and solve common problems.
Best practices to solve session instability issues caused by misconfiguration or number performance issues
Learn what causes your number to get disconnected and how to solve it
Learn how to resume operations using a new number when your previous number was banned
All you need to know about WhatsApp ban and how to avoid it
Learn how to set up and manage your WhatsApp product catalog, fix common permission issues, and manage Commerce settings
Learn how to address and solve common troubles when connecting a number to the WhatsApp Business API
Understand why Meta returns error 131031 on WhatsApp Cloud API sends, identify which of the causes applies to your account, and follow the steps to get the lock removed
Complete reference of Meta WhatsApp Cloud API error codes with descriptions, solutions, and links to official documentation
Learn how to solve common issues when operating a WhatsApp Business API number
Why WhatsApp temporarily restricts outbound messaging to new contacts, what happens to your queued messages, and how to get back to normal
Learn the common causes that may keep your messages in the queue for longer than expected
A quick an easy fix to generate a new QR code
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